Curated Carrier Selection
Use your carriers or ours. We work only with carriers selected for operational reliability and documentation discipline.
What We Do
We replace fragmentation with structured execution governance.
Document Validation & Compliance
CMRs, packing lists, POD, and customs documentation validated before execution.
Warehouse Slot Booking & Milestone Monitoring
Slots confirmed, milestones tracked. No more uncontrolled yard arrivals.
Proactive Exception Handling
Immediate intervention when deviations occur. We fix problems before they escalate.
Operational Invoice Validation
Carrier invoices checked for accuracy. We never touch freight money.
The Problem
Freight fails because coordination breaks down — not because trucks are missing.
- Compliance risk — Incorrect CMRs and customs data cause costly holds
- Operational noise — Teams chasing updates and constantly re-booking slots
- Uncontrolled yard arrivals — Trucks arriving without confirmed load/unload slots
- Hidden costs — Demurrage, storage, emergency interventions
Without execution ownership, freight becomes reactive.
The Solution
One Control Desk. One Accountable Contact.
We centralize communication between shipper, carrier, warehouse, and broker — replacing fragmentation with structured execution governance.
Before
Multiple emails. Unclear ownership. Reactive fixes.
After
One ReelCargo Control Desk managing end-to-end coordination.
Each shipment has one dedicated ReelCargo contact from intake to POD.
How It Works
CVSMr + POD
The Complete Shipment Execution Framework
- COORDINATEAll PartiesCustomerWarehouseCarrierDriverPlanning
- VALIDATEDocumentationCMRPacking ListOrder InfoCustoms Docs
- SCHEDULEDock & BookingDock SlotAnnounce TruckBooking Confirmed
- MONITORETA & ProgressTrack DriverUpdate StatusProactive Alerts
- RESOLVERoot Cause IssuesDelayDoc ErrorsCommunicationQuick Fix
- PODClose ShipmentProof of DeliveryConfirm ReceiptUpdate SystemDone
Better Customer Service Stronger KPIs Lower Costs Fewer Delays Reliable Execution
A Curated Carrier Network
Not an Open Marketplace
Predictable pickup & delivery
Cleaner warehouse handovers
Fewer disputes and escalations
Structured communication flow
Our Standards:
Documentation discipline · On-time performance · Clean communication · Fair problem-solving
You may continue working with your existing carriers, provided operational standards are met.
WHO WE SERVE
Importers & Distributors
- Cross-border coordination complexity
- Documentation errors
E-commerce Brands
- Distribution fragmentation
- Returns coordination challenges
Medical / Laboratory Suppliers
- Temperature compliance
- Audit trail requirements
Manufacturers
- Slot coordination
- Production-sensitive deliveries
SIMPLE, TRANSPARENT PRICING
Choose the level of coordination that fits your business
From a single shipment to full transport control tower support, we make logistics execution seamless, reliable, and worry-free.
Single Shipment Coordination
For businesses that need support with a single shipment.
€149 one-time
- One fully coordinated shipment
- Carrier coordination
- Document validation
- Warehouse slot coordination
- Shipment monitoring
- POD confirmation
Best for:
- One-off shipments
- Small businesses
- First-time customers
Most Popular
Managed Transport Coordination
For businesses shipping regularly.
€199 per shipment
Includes everything in Single Shipment Coordination, plus:
- Proactive milestone tracking
- Escalation management
- Curated carrier access
- Operational coordination support
- Volume pricing available
Best for:
- Importers
- Distributors
- Growing SMEs
Control Tower Coordination
For regulated, temperature-sensitive, or higher-complexity shipments.
€249 per shipment
Includes everything in Managed Transport Coordination, plus:
- Enhanced compliance validation
- Temperature-sensitive governance
- Priority exception handling
- Complex lane management
- High-touch coordination support
Best for:
- Healthcare logistics
- High-value shipments
- Complex transport lanes
Need Ongoing Transport Coordination?
If you're moving multiple shipments each month, a monthly partnership is often more cost-effective than coordinating each shipment individually.
With a ReelCargo monthly partnership, you receive:
- One accountable contact
- End-to-end shipment coordination
- Proactive exception management
- Carrier and warehouse alignment
- Monthly KPI reporting
- Volume-based pricing
- Dedicated coordination support
Governance-Adjacent Services
Our Coordination Guarantee
If a delay, refusal, or documentation failure occurs due to a ReelCargo coordination error, we will resolve the issue at our cost or waive our coordination fee.
This guarantee applies only to issues directly attributable to ReelCargo coordination activities. Exclusions: Force majeure, incorrect or incomplete client-provided data, carrier mechanical or operational failures, governmental or customs interventions outside coordination scope.
Coordination Ownership
One accountable contact per shipment
Execution Standards
Every shipment follows a structured governance lifecycle
Transparent Flat Fees
No markups. No hidden margins.
Compliance Awareness Built In
Documentation validated before dispatch
Carrier-Neutral Model
We strengthen your network, not replace it
Simplifying Freight Coordination
ReelCargo was built from real logistics operations.
Freight rarely fails because trucks are unavailable. It fails because coordination is fragmented, documentation inaccurate, execution reactive, and ownership unclear.
Our mission: Create an external control desk that stays involved from intake to POD and enforces execution discipline across every shipment.
Request a Quote
Tell us about your shipment. We will confirm coordination scope within 24 hours.
Frequently Asked Questions
What exactly is ReelCargo?
An external transport coordination control desk. We own the execution layer so you don't have to.
What is ReelCargo not?
Not a carrier. Not a broker. Not a marketplace. We never touch freight money.
Do you work with my carriers?
Yes, provided they meet operational standards. We also offer a curated network.
Do you negotiate transport rates?
We can support carrier communication and alignment, but final rate negotiation and acceptance remains between you and the carrier.
How does ReelCargo get paid?
Flat coordination fee or subscription. Never a percentage of freight.
Do you handle customs?
Customs declarations are handled by your broker. We coordinate documentation readiness and alignment.
How fast is onboarding?
Typically 24-48 hours from quote approval to first shipment.
Is there a minimum volume?
No. You may start with a single trial shipment.
Do you handle temperature-controlled shipments?
Yes, when specified during intake. Premium coordination supports regulated lanes.
Do you replace our logistics team?
No. We extend your team. You retain strategic control; we manage execution coordination.
Contact Us
Have questions? We'd love to hear from you.
